< Return to CAP Partner Resources Directory

TrackVia - Training Videos

1. C3CAP & TrackVia Intro

2. Logging In

3. Resetting Your Password

4. Sign Out

5. Updating Your Information

6. Announcements Video

7. Searching for and Creating a Client Record

8. Services and Vendors

9. Submitting a Request & New Survey Form

View Video #1 View Video #2

10. Statuses & Notifications

11. Vouchers

12. Locating Past Request and Vouchers

13. Service Request Notes

14. Submitting an Exception Request

15. Cancelling a Request

16. Updating an Active Voucher

17. Bulk Supply Requests (Super Users Only)

18. Supply Assignment Tracking (Health Plan Users Only)