Employment Opportunities

Project Access NOW recognizes the value of a diverse workforce and believes a diverse work environment empowers our community. Project Access NOW believes that the staff of an organization should reflect the communities it serves.

We also believe our cultural, linguistic and community identities make our organization stronger, smarter and more effective. These identities, whether constructed by social, political or other forces, unite us in working toward a healthy region for everyone. We want to hold ourselves accountable for attracting and retaining a diverse staff team.

We strongly encourage all qualified candidates to apply regardless of race, ethnicity, gender, sexual orientation, or religious affiliation.

Now Hiring

As of February 6, 2019, Project Access NOW has the following positions available:

Regional Community Health Network (RCHN) Project Manager

  • Reports to: Director of Operations
  • Hours: TBD
  • Salary: DOE This is a contract position

Position Summary

The Project Manager (PM) works under the direction of the Director of Operations, and in collaboration with the Executive Director, the Community Pathways Program Manager, and the RCHN Leadership Team. The PM is responsible for bringing RCHN products and services from the visioning and planning stage to implementation. The PM’s priority undertaking is to support the current RCHN pilot project to ensure the pilot is consistently and successfully implemented across health systems.

The PM is responsible for overall planning and coordinating of the activities for the Regional Community Health Network, to ensure that project goals and objectives are accomplished within prescribed time frames and funding parameters. The Project Manager has overall responsibility to deliver project plans that meet business requirements with a high degree of user acceptance and customer satisfaction. Our work is done in collaboration with many stakeholders and community partners; the Project Manager will support Project Access NOW in our role as a facilitator creating shared infrastructure and governance models that grow out of program and technology development.

Principal Duties & Responsibilities

  • Oversee project planning of RCHN’s products and services, using standard Project Management methodology.
  • Responsible for creating workplans and engaging health system partners to gather input, identify opportunities and challenges, problem solve and meet deadlines.
  • Oversee the coordination of the evaluation of pilot project.
  • Assist with identifying opportunities for pilot project expansion and overseeing planning and of expansion.
  • Report progress on pilot project to Community Pathways Program Manager.
  • Assists RCHN’s engagement in implementation of Social Services Resource Locator (SSRL)
  • Report project status to leadership and clients. Project status includes schedule, budget, risks and issues, resource concerns and needs, client business opportunities and scope deviations.
  • Work with Director of Operations to manage Cost and Budgeting for projects.
  • Manage and develop Plan of Record reporting.
  • Review Network processes and champion quality improvements.
  • Responsible for project ad hoc reports and analyzing data to measure effectiveness of Project Access NOW project management efficiencies.
  • Support internal and external relationships for the successful completion of RCHN projects.

Qualifications

  • PMP with PM experience or equivalent Project Management experience
  • Prior success in bringing projects from planning phase to implementation, on time and on budget
  • Experience with or knowledge of the health care and social services environment required
  • Experience convening and facilitating multi sector stakeholders in strategic planning and program development
  • Proficiency in MS Office or Google Apps required
  • Experience with MS Project or SmartSheets required
  • Proficiency in Business Analysis desired

Essential Abilities

  • High level of organizational skills
  • Creative, with strong analytical and problem-solving skills
  • Must be able to work effectively with diverse groups, individuals and organizations
  • Ability to work independently and as a team
  • Strong communication skills, verbal and written
  • Ability to prioritize tasks and lead a project team
  • Ability to function and thrive on a dynamic project team and a dynamic environment
  • Excellent attention to detail

Working Conditions

  • Office space with stairs (no ADA access)
  • Ability to lift 10-20 lbs.
  • Frequent use of keyboard, monitor, mouse, telephone and/or headset

To Apply

Please submit resume and cover letter to jobs@projectaccessnow.org.

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Community Pathways Program Specialist

  • Reports to: Community Pathways Program Manager
  • Hours: 40 hours per week
  • Salary: $18 – $23. Full benefits offered. (Medical, dental, vision, life, FSA, and 401K)

Position Summary

The Community Pathways Network (CPN) supports community-based agencies in Multnomah County that provide culturally-specific navigation services. The CPN utilizes the Pathways HUB model and focuses on service delivery. The CPN is one component of the Regional Community Health Network (RCHN) which strives to provide cross-sector resource connection and navigation.

The Community Pathways Program Specialist, working under the direction of the Community Pathways Program Manager, and in collaboration with a supportive and interdependent team, is primarily responsible for supporting the day-to-day operations of the program. This position works directly with community partners, clinical staff, case managers, and clients, and accordingly requires excellent communication skills. This position requires a person who has strong analytical skills, is a creative problem solver, and is good at building and maintaining relationships with various stakeholders. As an organization, we work with patient health information, which requires all employees to adhere to strict confidentiality guidelines. An excellent candidate for the position will be a flexible, self-directed person who pays great attention to detail, communicates clearly and respectfully, and is resourceful.

Principal Duties & Responsibilities

  • Provide general customer support for Clara users including unlocking accounts, troubleshooting issues, securing resources, and logistics
  • Assist with the development of new systems and workflows
  • Document these new and evolving workflows to create basis for training and establishing quality assurance measures
  • Provide training and support to health system staff and community partners
  • Problem solve with external and internal partners to connect clients to services
  • Provide additional support for various pilot projects
  • Work effectively in our issue tracking and issue resolution management processes
  • Assist in defining development needs for the Clara application platform
  • Other duties as assigned

Qualifications

  • **Strong analytical and problem solving skills**
  • Administrative/customer/client service experience required
  • Experience with or knowledge of the health care environment
  • Efficiency in MS Office
  • Experience in health care, social service, and/or non-profit sector required
  • Data entry experience required
  • Bilingual: Spanish and English (preferred not required)

Essential Abilities

  • Ability to work independently and as a team
  • Strong communication skills
  • Ability to prioritize tasks
  • High level of organizational skills
  • Excellent phone skills
  • Excellent attention to detail
  • Creative and flexible

Working Conditions

  • Office space with stairs (no ADA access)
  • Ability to lift 10-20 lbs.
  • Frequent use of keyboard, monitors, mouse, telephone, and/or headset

To Apply

Please submit resume and cover letter to jobs@projectaccessnow.org.